Q. Will the review request come from my personal cell phone number or a different number?
A. The review request will come from another local number. Your cell phone number will not be seen by your customer.Q. Can I customize the message that my customer receives?
A. Yes, the message can be customized to be unique to your business. Just contact an AMP representative with the desired text.Q. Can I have more than one person at my company requesting reviews through the AMPline?
A. You can designate multiple people to request reviews on behalf of your business. All we need to know is their cell phone number so we can associate it with your business. After they're set up, they can generate reviews by simply texting customer contact info through the AMPline.Q. How can I improve my participation rate and get more reviews?
A. Not every customer will leave a review, but the more requests you send out, the more reviews you can expect. You can improve the participation rate by asking your customers if you can send them a review request and emphasizing how much positive reviews mean to your business. That way, they will be expecting the request and will be more likely to participate.